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Planning & Buying
Merchandise Planner→Allocation Analyst→Assortment Planner→Range Planning Coordinator→
Ecommerce & Digital
Ecommerce Coordinator→Online Trading Coordinator→Shopify Operations Manager→CRM Specialist→Digital Marketing Assistant→
Logistics & Supply Chain
Logistics Coordinator→Supply Chain Analyst→Production Coordinator→Factory Communications Specialist→Wholesale Coordinator→
Finance & Data
Accountant→Financial Analyst→Data Analyst→Accounts Payable→Accounts Receivable→
Customer Care & Retail Ops
Customer Service Representative→Wholesale Customer Service→Order Processing Specialist→Retail Operations Support→
Specialist & Senior
Operations Manager→Category Manager→Project Manager→CRM/Data Engineering Specialist→
Design & Product
Design AssistantProduct Development CoordinatorSampling & Fit CoordinatorTech Pack AdministratorArtwork & Print Coordinator
Build Your Team›Finance & Accounting›Credit Controller

Credit Controller

A credit controller who protects your cash flow — reviewing every overdue account, setting sensible limits and making the calls that get invoices paid. Ours arrive trained through the Adminworks Academy and personally vetted by our founders, and they join your team as exactly that: your team.

Team

Finance & Accounting

Seniority

Mid to senior

Best fit

Wholesalers and distributors with many trade accounts

Timing

Overdue book reviewed in the first fortnight

Salary

AU$38-50k pa

What they can own.

01

Works in

Xero, MYOB, NetSuite, SAP, Chaser, CRM systems, Excel

What good looks like

01

Statement

Less bad debt, shorter payment times and no surprises on the debtor report.

Why offshore works

Credit control is phone, email and system work on a fixed cadence. Customers deal with your business, and the process stays the same.

Brief to first day, without the drag

Nothing waits for the step before it to finish, so your new team member can start as soon as they're ready, not when the paperwork catches up.

Week 1
Week 2
Week 3
Week 4
First day
01
Brief
02
Shortlist
03
Interview
04
Hire
01
Brief

We scope the role with you, in line with your organisation’s values and culture, and align on a budget.

02
Shortlist

We source, screen and interview, then send only the candidates we’d endorse, each aligned to your brief.

03
Interview

You meet the shortlist and choose who joins your team. We set the interviews up around your diary.

04
Hire

You choose the candidate, we onboard them to our platform and get their equipment ready. We formally connect them with you to set up system access ahead of their first day.

Phases overlap
Depending on how quick you need to move, the process usually takes 2-4 weeks.

Bad debt starts as a call nobody made. We make the call.

The Adminworks standard - Credit Controller

Common questions

Will they be firm with customers?

Firm and polite, within the escalation rules you set.

Can they set credit limits?

They recommend limits. Approval stays with you.

Do they work with sales?

Yes. They keep sales informed before an account goes on hold.

More in this team.

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Accounts Payable
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Processes supplier invoices and payment runs so nothing slips past its due date.
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Accounts Receivable
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Chases invoices, applies payments and keeps debtor days from creeping up.
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Runs artwork files, colour approvals and strike-offs between design and the printer.
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Shapes the range by option count, price architecture and category depth.
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Selects the range, negotiates with suppliers and lands it on time at the right cost.
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Buyer's Admin Assistant
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Raises POs, chases suppliers and sets up product so the buyer can focus on the range.
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Owns a category end to end: range, margin, stock position and trade.
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Creative Media Support
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Prepares, retouches and files creative assets so designers can focus on design.
AU$30-38k pa
Credit Controller
Finance & Accounting
Protects cash flow with consistent collections, credit limits and account holds.
AU$38-50k pa
CRM/Data Engineering Specialist
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Joins your customer data across platforms so segments and reporting can be trusted.
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Builds the email and SMS programme: flows, campaigns, segments and reporting.
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Customer Service Manager
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Builds and leads the service team: rosters, standards, metrics and escalations.
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Runs customer care and marketplace accounts together, to one service standard.
AU$34-42k pa
Customer Service & Operations Specialist
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Covers customer service and back-office operations, fixing problems at both ends.
AU$28-32k pa
Customer Service Representative
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Answers customer enquiries across email, chat and social, within your response targets.
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Data Analyst
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Builds the reporting layer so trade, stock and customer numbers sit in one view.
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Forecasts demand by SKU and channel so buying and production can commit with confidence.
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Design Assistant
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Supports the design team with CADs, boards, file management and version control.
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Digital Marketing Assistant
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Executes the marketing calendar: scheduling, assets, listings and campaign reporting.
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Ecommerce Coordinator
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Runs the site day to day: uploads, merchandising, promotions and QA before launch.
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Ecommerce Inventory & Merchandising Specialist
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Keeps online stock accurate and collections merchandised so customers find what is in stock.
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Runs the online store end to end: trading calendar, conversion and the team behind it.
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Keeps ERP and CRM users, workflows, data and integrations clean and working.
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Runs the diary, inbox and follow-ups so a founder gets their week back.
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Handles contracts, onboarding and employee records so HR stays compliant.
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Advises leaders on performance, change and culture, with compliance in view.
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Suggests reorders, raises POs and matches receipts so stock stays right.
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IT Support Specialist
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Logistics Coordinator
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Coordinates freight, customs and 3PL so stock lands when the plan says it should.
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Drives sales and margin from existing stock with reorders, transfers and markdowns.
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Picks up inbox, calendar, research and admin tasks to give you your time back.
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Accountant
accountant
Finance & Accounting
Accounts Payable
accounts-payable
Finance & Accounting
Accounts Receivable
accounts-receivable
Finance & Accounting
Administrative Assistant
administrative-assistant
Admin & Executive Support
Allocation Analyst
allocation-analyst
Merchandising & Planning
Assortment Planner
assortment-planner
Merchandising & Planning
BI Data Engineer
bi-data-engineer
Data & Technology
Bookkeeper
bookkeeper
Finance & Accounting
Buyer
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Merchandising & Planning
Buyer's Admin Assistant
buyers-admin-assistant
Merchandising & Planning
Category Manager
category-manager
Merchandising & Planning
Creative Media Support
creative-media-support
Marketing & Creative
Credit Controller
credit-controller
Finance & Accounting
CRM/Data Engineering Specialist
crm-data-engineering-specialist
Data & Technology
CRM Specialist
crm-specialist
Ecommerce
Customer Service Manager
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Customer Service & Support
Customer Service & Marketplace Manager
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Customer Service & Support
Customer Service & Operations Specialist
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Customer Service & Support
Customer Service Representative
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Customer Service & Support
Data Analyst
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Data & Technology
Demand Planner
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Merchandising & Planning
Digital Marketing Assistant
digital-marketing-assistant
Marketing & Creative
Ecommerce Coordinator
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Ecommerce
Ecommerce Inventory & Merchandising Specialist
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Ecommerce
Ecommerce Manager
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Ecommerce
ERP & CRM Systems Administrator
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Data & Technology
Executive Assistant
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Admin & Executive Support
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Finance Manager
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Finance & Accounting
Finance Officer
finance-officer
Finance & Accounting
Financial Analyst
financial-analyst
Finance & Accounting
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graphic-designer
Marketing & Creative
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hr-administrator
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Customer Service & Support
Paid Media & Ecommerce Specialist
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Paid Media & Performance
Paid Social Specialist
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Paid Media & Performance
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Finance & Accounting
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Tableau & Power BI Specialist
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