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Planning & Buying
Merchandise Planner→Allocation Analyst→Assortment Planner→Range Planning Coordinator→
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Ecommerce Coordinator→Online Trading Coordinator→Shopify Operations Manager→CRM Specialist→Digital Marketing Assistant→
Logistics & Supply Chain
Logistics Coordinator→Supply Chain Analyst→Production Coordinator→Factory Communications Specialist→Wholesale Coordinator→
Finance & Data
Accountant→Financial Analyst→Data Analyst→Accounts Payable→Accounts Receivable→
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Customer Service Representative→Wholesale Customer Service→Order Processing Specialist→Retail Operations Support→
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Build Your Team›Customer Service & Support›Order Processing Specialist

Order Processing Specialist

An order processing specialist who gets every order from checkout to dispatch cleanly — checked, released and tracked, with the exceptions sorted before anyone complains. Ours come through the Adminworks Academy, are personally vetted by our founders, and join your team as exactly that: your team.

Team

Customer Service & Support

Seniority

Junior to mid

Best fit

Steady order volume where small mistakes are costly

Timing

Releasing orders in week one

Salary

AU$26-30k pa

What they can own.

01

Works in

Shopify, NetSuite, Cin7, Unleashed, ShipStation, Starshipit, Excel

What good looks like

01

Statement

Every order out the door on time, and a warehouse that always knows what to pick next.

Why offshore works

Order processing follows set rules and system checks. It all happens in your platforms and courier portals, which makes it easy to hand over.

Brief to first day, without the drag

Nothing waits for the step before it to finish, so your new team member can start as soon as they're ready, not when the paperwork catches up.

Week 1
Week 2
Week 3
Week 4
First day
01
Brief
02
Shortlist
03
Interview
04
Hire
01
Brief

We scope the role with you, in line with your organisation’s values and culture, and align on a budget.

02
Shortlist

We source, screen and interview, then send only the candidates we’d endorse, each aligned to your brief.

03
Interview

You meet the shortlist and choose who joins your team. We set the interviews up around your diary.

04
Hire

You choose the candidate, we onboard them to our platform and get their equipment ready. We formally connect them with you to set up system access ahead of their first day.

Phases overlap
Depending on how quick you need to move, the process usually takes 2-4 weeks.

Mistakes are cheapest before the parcel leaves. We check every order before it goes.

The Adminworks standard - Order Processing Specialist

Common questions

Can they handle peak periods?

Yes. They're trained for drops, sales and Christmas volume, and can work extended hours by agreement.

Do they work directly with our warehouse?

Yes. They become the warehouse's daily contact for releases and exceptions.

Can they process wholesale orders too?

Yes, including B2B invoicing in Xero or your ERP.

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