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Planning & Buying
Merchandise Planner→Allocation Analyst→Assortment Planner→Range Planning Coordinator→
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Ecommerce Coordinator→Online Trading Coordinator→Shopify Operations Manager→CRM Specialist→Digital Marketing Assistant→
Logistics & Supply Chain
Logistics Coordinator→Supply Chain Analyst→Production Coordinator→Factory Communications Specialist→Wholesale Coordinator→
Finance & Data
Accountant→Financial Analyst→Data Analyst→Accounts Payable→Accounts Receivable→
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Customer Service Representative→Wholesale Customer Service→Order Processing Specialist→Retail Operations Support→
Specialist & Senior
Operations Manager→Category Manager→Project Manager→CRM/Data Engineering Specialist→
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Design AssistantProduct Development CoordinatorSampling & Fit CoordinatorTech Pack AdministratorArtwork & Print Coordinator
Build Your Team›Ecommerce›Ecommerce Manager

Ecommerce Manager

An ecommerce manager who takes ownership of the online store as a business — the trading calendar, the conversion numbers and the team that keeps it moving. Ours come through the Adminworks Academy, are personally vetted by our founders, and join your team as exactly that: your team.

Team

Ecommerce

Seniority

Senior

Best fit

Brands with a proven online channel that needs one owner

Timing

Trading plan in place within the first month

Salary

AU$42-55k pa

What they can own.

01

Works in

Shopify, Google Analytics 4, Klaviyo, Meta reporting, Excel

What good looks like

01

Statement

A store with one clear owner, a plan for the quarter and reporting the founders actually read.

Why offshore works

Ecommerce management is led by the calendar and the data. The numbers sit in dashboards and the team sits in Slack, so distance doesn't come into it.

Brief to first day, without the drag

Nothing waits for the step before it to finish, so your new team member can start as soon as they're ready, not when the paperwork catches up.

Week 1
Week 2
Week 3
Week 4
First day
01
Brief
02
Shortlist
03
Interview
04
Hire
01
Brief

We scope the role with you, in line with your organisation’s values and culture, and align on a budget.

02
Shortlist

We source, screen and interview, then send only the candidates we’d endorse, each aligned to your brief.

03
Interview

You meet the shortlist and choose who joins your team. We set the interviews up around your diary.

04
Hire

You choose the candidate, we onboard them to our platform and get their equipment ready. We formally connect them with you to set up system access ahead of their first day.

Phases overlap
Depending on how quick you need to move, the process usually takes 2-4 weeks.

An online store needs an owner, not a committee. We give it one.

The Adminworks standard - Ecommerce Manager

Common questions

Will they manage our existing team?

Yes. They can lead your ecommerce coordinators and work with in-house or agency marketing.

Do they set strategy or just execute?

Both. They build the trading plan with you, then run it week to week.

What reporting will we get?

A weekly trading summary covering sales, conversion, AOV and what changes next.

More in this team.

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Processes supplier invoices and payment runs so nothing slips past its due date.
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Runs artwork files, colour approvals and strike-offs between design and the printer.
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Selects the range, negotiates with suppliers and lands it on time at the right cost.
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Raises POs, chases suppliers and sets up product so the buyer can focus on the range.
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Owns a category end to end: range, margin, stock position and trade.
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Builds and leads the service team: rosters, standards, metrics and escalations.
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Runs customer care and marketplace accounts together, to one service standard.
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Covers customer service and back-office operations, fixing problems at both ends.
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Answers customer enquiries across email, chat and social, within your response targets.
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Builds the reporting layer so trade, stock and customer numbers sit in one view.
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Forecasts demand by SKU and channel so buying and production can commit with confidence.
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Design Assistant
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Digital Marketing Assistant
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Ecommerce Coordinator
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Runs the site day to day: uploads, merchandising, promotions and QA before launch.
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Ecommerce
Keeps online stock accurate and collections merchandised so customers find what is in stock.
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Ecommerce Manager
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Runs the online store end to end: trading calendar, conversion and the team behind it.
AU$42-55k pa
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Keeps ERP and CRM users, workflows, data and integrations clean and working.
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Suggests reorders, raises POs and matches receipts so stock stays right.
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IT Support Specialist
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Logistics Coordinator
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Coordinates freight, customs and 3PL so stock lands when the plan says it should.
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Prepares quotes, updates the CRM and processes orders so sales can sell.
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