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Planning & Buying
Merchandise Planner→Allocation Analyst→Assortment Planner→Range Planning Coordinator→
Ecommerce & Digital
Ecommerce Coordinator→Online Trading Coordinator→Shopify Operations Manager→CRM Specialist→Digital Marketing Assistant→
Logistics & Supply Chain
Logistics Coordinator→Supply Chain Analyst→Production Coordinator→Factory Communications Specialist→Wholesale Coordinator→
Finance & Data
Accountant→Financial Analyst→Data Analyst→Accounts Payable→Accounts Receivable→
Customer Care & Retail Ops
Customer Service Representative→Wholesale Customer Service→Order Processing Specialist→Retail Operations Support→
Specialist & Senior
Operations Manager→Category Manager→Project Manager→CRM/Data Engineering Specialist→
Design & Product
Design AssistantProduct Development CoordinatorSampling & Fit CoordinatorTech Pack AdministratorArtwork & Print Coordinator
Build Your Team›Wholesale & Sales Support›Key Account Coordinator

Key Account Coordinator

A key account coordinator who supports your biggest customers and the people who manage them — reports ready, portals current and every commitment tracked. Every one is trained through the Adminworks Academy and personally vetted by our founders, and joins your team as exactly that: your team.

Team

Wholesale & Sales Support

Seniority

Mid-level

Best fit

Suppliers selling into major retailers

Timing

Portals and reports handed over within a fortnight

Salary

AU$28-36k pa

What they can own.

01

Works in

Excel, PowerPoint, Woolworths and Coles supplier portals, Myer supplier systems, CRMs, your ERP

What good looks like

01

Statement

Account managers focused on relationships, and no missed commitments with your biggest customers.

Why offshore works

Key account work runs through retailer portals, reports and email. All of it is online and deadline-driven.

Brief to first day, without the drag

Nothing waits for the step before it to finish, so your new team member can start as soon as they're ready, not when the paperwork catches up.

Week 1
Week 2
Week 3
Week 4
First day
01
Brief
02
Shortlist
03
Interview
04
Hire
01
Brief

We scope the role with you, in line with your organisation’s values and culture, and align on a budget.

02
Shortlist

We source, screen and interview, then send only the candidates we’d endorse, each aligned to your brief.

03
Interview

You meet the shortlist and choose who joins your team. We set the interviews up around your diary.

04
Hire

You choose the candidate, we onboard them to our platform and get their equipment ready. We formally connect them with you to set up system access ahead of their first day.

Phases overlap
Depending on how quick you need to move, the process usually takes 2-4 weeks.

Major retailers notice the details. We make sure nothing slips.

The Adminworks standard - Key Account Coordinator

Common questions

Which retailers do they know?

Supplier portals for major grocery, department store and specialty retailers.

Will they attend retailer meetings?

They prepare and support. Account managers usually lead.

Can they handle forecasts?

Yes, prepared to each retailer's format and deadlines.

More in this team.

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Accounts Payable
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Processes supplier invoices and payment runs so nothing slips past its due date.
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Chases invoices, applies payments and keeps debtor days from creeping up.
AU$28-32k pa
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Artwork & Print Coordinator
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Runs artwork files, colour approvals and strike-offs between design and the printer.
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Shapes the range by option count, price architecture and category depth.
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Bookkeeper
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Selects the range, negotiates with suppliers and lands it on time at the right cost.
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Buyer's Admin Assistant
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Raises POs, chases suppliers and sets up product so the buyer can focus on the range.
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Owns a category end to end: range, margin, stock position and trade.
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Creative Media Support
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Builds and leads the service team: rosters, standards, metrics and escalations.
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Runs customer care and marketplace accounts together, to one service standard.
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Customer Service & Operations Specialist
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Covers customer service and back-office operations, fixing problems at both ends.
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Customer Service Representative
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Answers customer enquiries across email, chat and social, within your response targets.
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Builds the reporting layer so trade, stock and customer numbers sit in one view.
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Forecasts demand by SKU and channel so buying and production can commit with confidence.
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Design Assistant
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Supports the design team with CADs, boards, file management and version control.
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Executes the marketing calendar: scheduling, assets, listings and campaign reporting.
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Ecommerce Coordinator
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Runs the site day to day: uploads, merchandising, promotions and QA before launch.
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Keeps online stock accurate and collections merchandised so customers find what is in stock.
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Runs the online store end to end: trading calendar, conversion and the team behind it.
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Keeps ERP and CRM users, workflows, data and integrations clean and working.
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Inventory & Purchasing Support
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Suggests reorders, raises POs and matches receipts so stock stays right.
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IT Support Specialist
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Key Account Coordinator
Wholesale & Sales Support
Supports key accounts with reports, portals, orders and promotion tracking.
AU$28-36k pa
Logistics Coordinator
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Coordinates freight, customs and 3PL so stock lands when the plan says it should.
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Leads freight, 3PL and courier partners to keep costs down and deliveries on time.
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Owns the marketing plan, budget and channels, and the results behind them.
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Updates reports, sets up styles and checks POs so merchandise data stays clean.
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Owns the sales, stock and intake plan, and the trade rhythm that keeps it honest.
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Prepares quotes, updates the CRM and processes orders so sales can sell.
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Books fit sessions, records comments and tracks every sample in and out.
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Picks up inbox, calendar, research and admin tasks to give you your time back.
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Runs the wholesale order book from linesheet through to delivery window.
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Handles stockist questions on orders, deliveries and claims so sales can sell.
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Accounts Receivable
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Assortment Planner
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Buyer
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CRM/Data Engineering Specialist
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Customer Service & Marketplace Manager
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Customer Service & Operations Specialist
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